Understory

“I have to do it all.”
“No you don’t.”

An AI back-office manager for restaurant owners. It connects to what you already use — Toast, your bank, Yelp, DoorDash — handles the daily grind, and catches the things you’d miss.
En español si lo necesitas.

See what Understory can do

Real conversations. Real answers. Swipe to explore.

Your daily close

Every evening. No asking, no spreadsheets.

ToastDoorDashQuickBooksBank
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Understory
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Tuesday · 9:02 PM
$4,247Total sales · +12% vs last Tuesday
🍽️ Dine-in: $2,620 (84 covers)
📦 DoorDash: $1,014 (−$152 fees)
🚗 Uber: $613 (−$92 fees)

⚠ Sysco bill due tomorrow: $1,108
✅ All DoorDash payouts reconciled
💰 Cash position: $14,200
Pay Sysco nowShow detailsBuenas noches 🌙

Reviews answered

Bad review? Draft reply, find the order, fix it.

YelpToastQuickBooks
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Someone left a bad review
Found it. 1-star from "Mike R." on Yelp, 2 hours ago:

"Waited 45 min for cold food. Never again."

I checked Toast — his table had a 38-min ticket time. Kitchen was slammed after the 7pm rush.
Draft reply:

"Mike, we're sorry about your wait last night. That's not the experience we want. We'd love a chance to make it right."

I'll also create a $25 credit and email him. Sound good?
Send it allEdit reply firstSkip the credit

New hire, one sentence

Five systems updated from one message.

GustoQuickBooksToastCalendar
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New hire — Ana Mendez, starting Monday, $18/hr
Setting up Ana across your systems:

✅ Gusto — added as hourly, $18/hr
✅ QuickBooks — employee record created
✅ Toast — POS login created (code: 4471)
✅ Calendar — training shifts Mon–Tue 9–3
✅ Email — onboarding sent to ana.mendez@gmail.com

All set. Anything else for Ana?
Add to scheduleOrder a uniformThat's it, thanks

Money reconciliation

Did all your DoorDash money actually arrive?

ToastDoorDashBank
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Check if all my DoorDash money came in
Checked Toast sales, DoorDash payouts, and your bank:

Toast total: $12,400
DoorDash payouts: $3,200
Bank deposits: $15,253

⚠ Missing $347 — DoorDash shows a payout Tuesday that hasn't hit your bank yet.
Want me to flag this and check again tomorrow?
Check again tomorrowShow all payouts

City compliance

Permits, taxes, deadlines — before the fine.

GmailCalendarQuickBooks
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Today · 8:14 AM
Good morning. Three compliance items:

⚠ Health permit renewal — due in 12 days. Fee: $385.

✅ Business license — renewed, valid through June 2027.

⚠ County Assessor email — personal property tax notice on kitchen equipment. Estimated: $680.
Pay the health permit. Remind me about the tax.
✅ Health permit — $385 paid
✅ Reminder set — property tax due Nov 15

No more surprises.
Show all permitsWhat's due this month

Everything a small business owner needs

📊

Daily sales, automatically

Revenue from every channel — dine-in, delivery, online — reconciled and waiting for you each evening.

⭐

Reviews answered

Draft thoughtful replies, find the order, create a credit — all from one message.

📋

Taxes & deadlines

Permit renewals, filing deadlines, compliance notices — surfaced before they become fines.

💰

Payroll & hiring

Say 'new hire, Ana, $18/hr' and watch five systems update at once.

🔗

All your tools, connected

Toast, QuickBooks, DoorDash, Gusto, Yelp — Understory works across your entire stack.

🌐

Bilingual

Ask in English or Spanish. Understory answers in whatever language you're thinking in.

Works with the tools you already use

No setup wizards. No API keys. Understory discovers them from your inbox.

ToastQuickBooksDoorDashUber EatsYelpGustoSquareStripePayPalShopifyCalendly

You didn’t start a business to do paperwork.

Let Understory handle the back office so you can do what you love.